Last updated: September 23, 2026

This policy explains what personal information Gallery Art Group collects when you use galleryartgroup.com, how we use it and the choices you have.

Information you give us

  • When you place an order: your name, billing and shipping address, email address, phone number (optional) and any order notes.
  • If you create an account: your name, email address and password, plus your order history and saved addresses.
  • When you contact us: your name, email address and the content of your message.
  • If you leave a product review: your name, email address and review. Your name and review are shown publicly; your email is not.

Payments

Payments are handled by our payment provider. We do not see or store your full card details.

Cookies and automatically collected information

We use cookies that are needed for the shop to work, such as keeping items in your cart, remembering that you are signed in and completing checkout. Our hosting provider also keeps standard server logs, which include IP addresses and browser information, for security and to keep the site running.

Our pages load fonts from Google Fonts, so your browser connects to Google servers and shares your IP address with Google when you visit.

How we use your information

  • To process, ship and support your orders, including returns and refunds.
  • To reply to your messages.
  • To keep records required for tax, accounting and legal purposes.
  • To keep the website secure and working properly.

We do not sell your personal information.

Who we share it with

We share information only as needed to run the shop: with our payment provider to take payment, with shipping and freight carriers to deliver your order, and with our website hosting provider, which stores the site and its data. We may also disclose information when required by law.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal purposes. Account information is kept until you ask us to delete your account. Contact messages are kept for as long as needed to deal with your enquiry.

Your choices and rights

You can view and update your account details at any time from your account page. To ask for a copy of the personal information we hold about you, or to have it corrected or deleted, please contact us. Depending on where you live, you may have additional rights under local law.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

For questions about this policy, please use our contact page.